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Support Services
Relentless, around the clock support for complex IT challenges

Why Extreme Global Technical Support and Services?
With 100% in-sourced support engineers in locations around the world, our 7x24x365 Global Technical Assistance Centers (GTAC) are open and ready to solve your most complex IT transformation challenges. Gain full access to first-person resolution when you need it, where you need it, on your terms with ExtremeWorks.

We Help Organizations Merge Existing Technologies with New
Expert knowledge on your terms
Gain access to network and cloud expertise, with deep reach into Extreme's product teams. If things go wrong, you have access to an engineering knowledge pool with extensive industry tenure.

Unburden your staff
Relieve your IT team from the demands of unfamiliar crisis scenarios and redirect their efforts to the projects that best align with their talents and your organization's strategic goals.

Extreme-badged, global support when you need it
Count on an expert support team. No matter who you talk with, they're wearing an Extreme Networks badge.

Top-notch, fast service
Rely on consistent first-person resolution. If you call Extreme with a problem, we won’t transfer you from tier-to-tier. Your dedicated engineer will close your case.

Maximize your IT infrastructure with Services
Extreme Networks Services helps simplify the increasing complexity of your IT environment. Our IT experts work with organizations, just like yours, to help resolve IT issues quickly and efficiently. We understand that your hybrid network is the backbone of your business, and there’s no negotiating when it comes to staying connected. Break-fix problems come up from time to time, but they don’t need to stop business operations. The need for configuration assistance, hardware problem resolution, or troubleshooting an IT issue can be overcome quickly with the right support. Seamlessly. Your stakeholders will never know the difference. Your mission is our vision. At Extreme Networks, there are no boundaries for solving our customers’ challenges. In the event of the unexpected, we work with and complement your existing teams to minimize disruption and maximize productivity.